About Our Shop in Richmond, VA

Here Since 2001

Our story began in 2001 when Hilliard Automotive first opened its doors. Ever since, we have become a top-rated and trusted repair facility in town, focusing on people-first repairs and replacements. Our company culture is friendly yet expert-level, promising all who come to our shop a world-class experience from start to end. As a SWAM-certified business, we welcome all walks of life and provide the best customer service on the market. Unlike the dealership, where you’ll be treated like another name on the list, we get to know our people. By doing this, we can ensure your car, truck, or SUV is taken care of better now and in the longer term. With emergency and preventative servicing available throughout the week, Hilliard Automotive is always booking appointments. We have no problem bringing your model in for a comprehensive, multi-point inspection, and can help with things like maintenance every 6-12 months. We’re also very honored to offer our valued customers a 36,000-mile, 36-month warranty on repair work to give you an added layer of comfort following your time with us.

A Different Approach

From the moment you schedule an auto repair with Hilliard Automotive, you’ll be welcomed into our family of expert-level technicians. As an ASE-certified and O’Reilly-certified repair team, we have the tools and training to work on any car, truck, or SUV, whether it’s a 4×4 pickup or a compact sedan. Because we’re a small business focusing on the surrounding Richmond community, you can bet on us for fast, affordable service throughout the four seasons. We welcome walk-ins throughout regular business hours and have no issue bringing you in for everyday fixes, tune-ups, and last-minute overhauls and replacements. You want to trust the people working on your vehicle. We get that. That’s why Hilliard Automotive proudly boasts warranty-backed repair services, and we’ll do whatever we can to get your repair done on the same day. There’s a reason we’ve been around so long: people love us! For appointments, please call the shop (804) 515-9200, swing by 5421 Brook Rd. Richmond, VA 23227, or request an auto repair via our website. We’re here for whatever comes your way.

Your Go-To Dealer Alternative

Regardless of the nameplate you drive, the ASE-certified experts at Hilliard Automotive will be here to repair and routinely service your vehicle. We offer comprehensive factory-scheduled maintenance appointments to foreign and domestic model owners, focusing on things like filters, oil, brakes, A/C, emissions, and so on, and we even help with tire care. Each time you run into a bump in the road, literally or figuratively, our world-class repair team will be on deck. Again, our mission is to make your life and auto repair easier. Whatever we can do to accomplish this, we certainly will try. Give us a call today and see what expert-level auto care looks like!